LLM Output Evaluation
Assess factual accuracy, groundedness, instruction following, hallucination, citation quality and safety.
LLM & Agent Evaluation Systems
Build repeatable evaluation systems for LLMs, RAG applications and AI agents so failures become structured data your engineering team can diagnose and improve.
AI systems can appear fluent while failing on factual accuracy, groundedness, retrieval quality, citations, tool calls or task completion. Evaluation needs to reflect the behavior your application actually requires.
XIVTech designs evaluation datasets, criteria and review loops that make quality measurable across model outputs and complete agent trajectories.
Assess factual accuracy, groundedness, instruction following, hallucination, citation quality and safety.
Measure retrieval quality, context relevance, answer grounding and failure patterns across representative questions.
Evaluate planning, tool selection, tool-call accuracy, escalation, task completion and error recovery.
Turn evaluation results into categories and examples that guide engineering and product decisions.
Combine automated checks, rubric-based scoring and expert review where each is most useful.
Run repeatable checks as prompts, retrieval, tools, models and application behavior evolve.
Define application-specific quality criteria, scoring rules and examples for expected and unacceptable behavior.
Create representative test cases covering normal usage, edge cases, adversarial inputs and known failures.
Connect model, retrieval and agent runs to repeatable automated checks, reports and review workflows.
Compare changes over time so improvements in one area do not silently introduce failures in another.
Evaluation work follows the same prepare, measure, diagnose and improve loop used across AI data engineering.
Document models, prompts, retrieval, tools, escalation paths and the tasks users need completed.
Create criteria, rubrics, datasets and thresholds aligned to application behavior.
Combine automated evaluation with human review for ambiguous, high-impact or safety-sensitive cases.
Classify failures and identify whether the cause is data, retrieval, prompting, tooling or model behavior.
Turn findings into updated data, implementation changes and a continuously maintained evaluation suite.