Cookies Policy
Last updated:
1. What are cookies?
Cookies are small text files placed on your device by a website you visit. They are widely used to make websites function, work more efficiently, and to provide information to site owners.
2. How we use cookies
xivtech.io uses strictly necessary cookies for routing, localization, accessibility, consent storage, and chatbot functionality. Optional functional, performance, and marketing cookie storage is controlled through the Cookie Preferences center and is not activated before you choose it. Where supported, analytics providers may send limited cookieless or no-consent measurements while storage remains denied.
3. Cookies we set
Strictly necessary cookies
These cookies are essential for the website to function correctly, including localized routing and storing your consent choice.
| Name | Purpose | Duration | Type |
|---|---|---|---|
xivtech-country | Stores your selected country for localized routing | 1 year | Strictly necessary |
xivtech-language | Stores your selected language | 1 year | Strictly necessary |
xivtech-cookie-consent | Stores versioned cookie choices | 1 year | Strictly necessary |
messagesUtk | Preserves HubSpot chatbot identity and conversation history | 6 months | Strictly necessary |
hs-messages-is-open | Remembers whether the HubSpot chatbot is open | 30 minutes | Strictly necessary |
hs-messages-hide-welcome-message | Remembers whether the chatbot welcome message was dismissed | 1 day | Strictly necessary |
Analytics cookies
These cookies are permitted only when you enable Analytics in the Cookie Preferences center.
| Name | Purpose | Duration | Type |
|---|---|---|---|
_ga, _ga_* | Google Analytics visitor and session measurement | Up to 2 years | Analytics |
_clck | Microsoft Clarity visitor identification | 1 year | Analytics |
_clsk | Microsoft Clarity session measurement | 1 day | Analytics |
4. Third-party cookies
HubSpot provides the chatbot as a necessary site feature. Its optional analytics, advertising, and attribution storage follows the choices you make in the Cookie Preferences center. Google Analytics and Firebase Analytics use Google Consent Mode, and Microsoft Clarity uses its Consent API. When Analytics is rejected, their analytics storage remains denied; they may perform limited cookieless or no-consent measurement without setting analytics cookies or persistent analytics identifiers. Full analytics storage and collection are enabled only after Analytics consent. Advertising storage remains separately controlled by Marketing consent.
5. Managing cookies
You can control and delete cookies through your browser settings. Please note that disabling strictly necessary cookies may affect website functionality. For guidance on managing cookies in your browser, visit aboutcookies.org.
6. Changes to this policy
We may update this Cookies Policy from time to time. Changes will be reflected by updating the “Last updated” date above.
7. Contact
If you have any questions about our use of cookies, please contact us at contact@xivtech.io.